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After the largest power outage in U.S. history hit the northeast in August, 2003, WESCO Branches nationwide pulled together to assist our industrial customers. In Cleveland, Ohio, one of the hardest hit areas, WESCO delivered quick solutions to many customers, including Ford Motor Company's Cleveland Casting Plant.
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Quality
We continuously measure and report our performance to our clients in the key
areas of:
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Total order cycle time
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Variance against promised delivery dates
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Time between date of requisition and order placement
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Price benchmarking
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Vendor non-conformance
We constantly measure and manage our cost of operations to insure we are the
low cost service provider to industry. Access to our purchasing professionals
via phone, fax, EDI and the Internet gives our customers professional
procurement services virtually 24 hours a day.
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